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Frequently Asked Questions (FAQs)
Having trouble advancing in a course? Please try Firefox. Global fix by Nov 25 (or sooner). Pardon our dust! *New* Courses : Deep Undercover Survival #3308 (TCOLE) · Hunter of Man #3280 (TCOLE) · Drone Pilot - UAS Part 107 Test Preparation #4033 (TCOLE) · Texas License to Carry a Handgun · Undercover Operations: Into the Shadows #3200 (TCOLE) Updated for 2025: Texas Supplemental Peace Officer #1018 (TCOLE) and TCOLE Basic Peace (Police) Officer Examination & Reactivation Test Preparation
This course is designed for peace officers in need of, or interested in, developing basic crisis negotiation skills. It includes critical information for law enforcement agencies that do not have the immediate availability of negotiator resources, and are developing internal resources. We discuss team organization and various protocols and skill sets necessary to respond to crisis situations, which can involve hostage-taking, barricaded mentally ill subjects, suicide by COP, peace officers in crisis who take hostages, domestic violence calls, and more.
TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.
