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Frequently Asked Questions (FAQs)
Having trouble advancing in a course? Please try Firefox. Global fix by Nov 25 (or sooner). Pardon our dust! *New* Courses : Deep Undercover Survival #3308 (TCOLE) · Hunter of Man #3280 (TCOLE) · Drone Pilot - UAS Part 107 Test Preparation #4033 (TCOLE) · Texas License to Carry a Handgun · Undercover Operations: Into the Shadows #3200 (TCOLE) Updated for 2025: Texas Supplemental Peace Officer #1018 (TCOLE) and TCOLE Basic Peace (Police) Officer Examination & Reactivation Test Preparation
Eyewitnesses frequently play a vital role in uncovering the truth about a crime, and leading investigators to suspects. The evidence they provide can be critical in identifying, charging, and ultimately convicting suspected criminals. While all this is true, witnesses make mistakes. This course addresses why it is absolutely essential that eyewitness evidence be accurate and reliable. It provides the student with detailed steps for using proven identification procedures to gain evidence from eyewitnesses. This means following sound protocols related to activities such as Showups, Mug Books and Composites, instructions to witnesses, composing and conducting Photo and Live Lineups, and documenting their results for later use. Please note, the entire course final exam(s), and course evaluation(s) must be completed in order to receive two (2) hours of course credit. TCOLE Reporting
OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.
Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.