This is the Texas Commission on Law Enforcement (TCOLE) mandated TDD/TTY for Telecommunicators #3812 (TCOLE) [OSS Option 1] online training course offered for Texas Telecommunicators.

The hearing and speech impaired often use a communication system called TTY [Text Teletypewriter or Text Telephone] to communicate over conventional or cell phones. Also in common use are TDD [Telecommunications Device for the Deaf]. In practical terms TTY and TDD are used interchangeably and refer to any type of text-based telecommunications equipment used by a person who does not have enough functional hearing to understand speech, even with amplification.

Texas Telecommunicators have a unique requirement to complete variations of the TDD/TTY for Telecommunicators #3812 course every six months. Stay tuned ~ February 2019 as OSS Academy® is developing and will be offering TDD/TTY for Telecommunicators #3812 (TCOLE) [OSS Option 2] which will enhance the adult learning process with new creative course materials.

As technology advances, smartphones are an increasing popular way for the hearing impaired to communicate. However, when that is not an option [for example, calling 911] the primary way to communicate is through a TTY system or a relay service. It is important for you to understand how these systems work in order to communicate efficiently with someone who is hearing or speech impaired. If there are abbreviations or technical terms that are unfamiliar to you, be sure to check the glossary included with this course.

Please note, the entire course (including any applicable course parts), final exam(s), and course evaluation(s) must be completed in order to receive four (4) hours of course credit.

TCOLE Reporting

OSS Academy® typically reports 4 to 5 times each week [excluding U.S. Federal holidays]. We report your credit directly through TCLEDDS to the Texas Commission on Law Enforcement [TCOLE]. You should have already provided your full and correct name, TCOLE PID number, and other important information when registering for your account. If not, once logged in, go to Edit Profile to update your information.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®. 

OSS Academy® courses are recognized by more Peace Officer Standards and Training boards and correctional associations than any other online training provider.

Our courses are designed by Subject Matter Experts who are nationally recognized and licensed instructors. Many of our experts testify in law enforcement, corrections, and security related defense cases throughout the U.S.

Our curriculum meets or exceeds state course objective requirements.

For more information, visit OSS - Law Enforcement Advisors® or OSS Academy® online or simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.   

TCOLE Training, Proficiency Requirements, & Course Equivalents

Our TDD/TTY for Telecommunicators #3812 (TCOLE) [OSS Option 1] online training course is an approved course equivalent to:   

• TDD/TYY for Telecommunicators D.E. #412

For your convenience, OSS Academy® provides a TCOLE Course Equivalent Resource with imbedded hyperlinks.

See also, our entire TCOLE Courses Listing.

Should you have any questions, simply contact the OSS Academy® Training Coordinator by phone at 281-288-9190 (Ext. 205) or online at Contact OSS Academy®.